Privacy Policy

Privacy at a Glance

We handle personal information in line with the New Zealand Privacy Act 2020 and apply GDPR-style transparency principles for international visitors.

Controller Information

Website owner: Marketplacemarke

Domain: marketplacemarke.world

Address: 155 Roydvale Avenue, Burnside, Christchurch 8053, New Zealand

Phone: +6433579499

Email: service@marketplacemarke.world

Data We Collect

We collect name, email, optional phone number, message content, technical usage data, and cookie preferences submitted through our website forms and tools.

Purposes and Legal Bases

We process data to respond to requests, provide customer support, maintain website security, improve user experience, and comply with legal obligations. Legal bases include consent, legitimate interests, and compliance duties.

Retention Periods

Contact form data is retained for up to 24 months. Technical logs are retained up to 12 months. Cookie preferences are stored for up to 12 months unless cleared earlier.

User Rights

You may request access to and correction of personal information, request deletion where applicable, object to certain processing, and withdraw consent where consent is used.

Data Sharing

We may share data with hosting, analytics, and communication service providers under contractual safeguards. We do not sell personal data.

Security Measures

We apply HTTPS transport security, access controls, system monitoring, and organizational safeguards to reduce unauthorized access, loss, or misuse risks.

International Compliance

Our processing approach is designed to align with GDPR principles and applicable New Zealand privacy requirements.

Cross-Border Disclosure

If service providers are located outside New Zealand, we apply contractual and operational safeguards consistent with applicable privacy requirements.

Contact and Complaints

For privacy requests, contact service@marketplacemarke.world. If unresolved, you may contact the Office of the Privacy Commissioner in New Zealand.

Request Response Timing

We aim to acknowledge privacy requests promptly and respond within legal timelines, generally no later than 20 working days where applicable.